Amino provides a range of support plans as indicated below.
For further information, please contact

Access to knowledge base, documentation and FAQstickticktick
Access to Software Maintenance Releasestickticktick
Access to Support Portaltick (1)ticktick
Business Hours Support (8×5), Telephone, email (2)tick(1)ticktick
Response / Fix SLA Commitmenttickticktick
Designated Technical Account Managertick
Access to 7×24 Support Hotlinetick
Support for Customised SoftwareSubj. to QuoteSubj. to Quote

1 Limited to 8 support tickets or 16 hours per year, whichever is smaller
2 Business hours support is office hours within the applicable geographical region