Amino provides a range of support plans as indicated below.
For further information, please contact firstname.lastname@example.org.
|Access to knowledge base, documentation and FAQs|
|Access to Software Maintenance Releases|
|Access to Support Portal||(1)|
|Business Hours Support (8×5), Telephone, email (2)||(1)|
|Response / Fix SLA Commitment|
|Designated Technical Account Manager|
|Access to 7×24 Support Hotline|
|Support for Customised Software||Subj. to Quote||Subj. to Quote|
1 Limited to 8 support tickets or 16 hours per year, whichever is smaller
2 Business hours support is office hours within the applicable geographical region