During the COVID-19 pandemic, healthcare providers had to ensure both patients and employees' health, safety, and well-being while maintaining a high standard of patient care. For a world-renowned hospital group that specializes in treating patients with serious and complex illnesses, this was a top priority while planning updates to their video platforms serving patient rooms. The group operates in five states and multiple international locations, caring for over a million people annually from 140 countries and all 50 U.S. states.

The challenges:

Updating the hospital group's video platform presented three major challenges: meeting enhanced network security requirements, supporting Android and custom video applications, and reducing contamination risks.

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In the words of the hospital’s video team who has been impressed with the stability and reliability of the H200, stating that “it just works”.