Amino Engage improves operational efficiency and makes it easy for operators to be more sustainable with tools to easily view, activate, and manage deployed devices.
Accelerate support call resolution and improve customer satisfaction
Easily add new features, capabilities, apps and content
Visualize the data that's important to you
Reduce truck rolls with remote software updates and proactive problem resolution
Streamline operations with centralized device and app management
To enhance the sustainability of delivering Pay TV services to consumers, Amino has developed the Amino Engage suite of tools, which greatly reduces the requirement for installers to physically visit the viewer's residence.
Amino Engage provides operators with a centralized SaaS solution, enabling them to efficiently manage their devices, resolve issues remotely, and optimize services.
By leveraging this innovative technology, Pay TV operators can minimize the carbon footprint associated with home visits, while still providing top-notch customer service to their viewers.
Amino Engage offers a range of features that enhance the relationship between operators and their subscribers.
With Amino Engage, operators have a centralized SaaS solution to effectively MANAGE their devices, RESOLVE issues remotely, and OPTIMIZE services.
Simplify lifecycle management of your set-top box deployment
Centralized view of all deployed devices
•
Streamlined device management and software updates
•
Easily manage app updates
Capitalize on the data with cost-effective & powerful insights
Reduce customer support calls and truck rolls
•
Leverage the data you need to streamline your operations
•
Customizable dashboards to visualize the data important to you
Empowering service reps with tools to remotely support subscribers
Accelerate support call resolution and improve customer satisfactions
•
Reduce OPEX by reducing truck rolls
•
Improve customer satisfaction and NPS scores
